time2talk Mediation Service

Dudley’s Mediation Service time2talk is available free of charge to all Dudley residents.  If you are a resident of Dudley and wish to use the service, or require further information, please contact Owen McMillan on 01384 812245 or Sue Steel on  01384 812422.

 What is Mediation?

 Mediation is about listening to both sides of a dispute and coming to an agreement, through negotiation, which will be acceptable to all parties.  It can be used when there are disputes between neighbours or communities, or when there are problems within families that involve adolescents (family mediation).  We do not accept referrals where division of assets or access to minors is an issue. 

Mediation uses trained, professional mediators who will listen carefully to what is said, in an impartial and confidential setting.  It recognises that all disputes are capable of resolution, no matter how long standing.  A mediated agreement between disputants also signals a fresh start.

 Please see our website for more information www.dudley.gov.uk/mediation

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